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OTC Wholesale.com's Free Ground Shipping Policy There are never any handling charges with OTCWholesale.com and no shipping charges on orders over $49.99 within the Continental United States.* Free shipping is available on our ground shipment method only, and does not apply to packages weighing over 10 lbs. Ground shipments are sent by using a variety of carriers, including US Post Office, FedEx and UPS. We have found very little difference in delivery time between First Class and Priority Mail. Generally, orders placed Monday through Friday will arrive in 4-5 business days (within the Continental USA). We ship packages under 13oz by USPS First Class Mail. Larger packages may be shipped via US Post Office, FedEx and UPS. Allow a little more time for weekends and holidays. * Packages weighing over 10 lbs are not eligible for free shipping. USA Shipping Options Currently, we are only shipping to US Domestic addresses and its Territories. Shipping costs are based on the shipping method you choose and the weight of the shipment: Ground Shipping (delivery in 5-6 business
days): *Packages over 10 lbs are not eligible for free shipping. We offer the following expedited shipping options, which include 1 Business Day (Standard Overnight), 2 Business Day (2Day) and 3 Business Day (Express Saver) service available within 48 contiguous states only, no APO, FPO, or PO Boxes. These options utilize a combination of USPS, Fedex and UPS: Rates will be determined by Zip Code and Weight of Product Note: APO and FPO packages are tracked only to initial military distribution center, not to your physical location. International Shipping Now Available!
We have partnered with International Checkout to service our customers Worldwide! International Checkout provides our customers with safe secure purchasing directly from our shopping cart. Once you have selected the items you wish to purchase in the OTC Wholesale shopping cart, simply click on the International Checkout button located below the shopping cart. Your order will then be transported directly to the International Checkout payment processing secure site. There you will have access to real-time shipping cost information and payment method verification. International Checkout offers some of the lowest international shipping rates available, and is simple to use. International Customers can save 80% or more by following these simple steps:
If you would like more information about International Checkout please visit their Customer Care website: Click Here. Sales Tax Only State of Florida residents will be charged a sales tax (6%) when applicable. The tax, if any, will appear on your order before you place it. Our Returns Policy Your satisfaction with your order is important to us. We offer a 30-day return policy including a 15% restocking fee to cover shipping and processing costs.
We cannot accept any product which has been opened, has a broken seal or shows signs of tampering. If you try a product and are unsatisfied with
the products performance in some way, please contact the manufacturer to arrange for compensation. Arranging a return with OTCWholesale is easy.
Simply email or call us to request a return authorization, ship the product to our warehouse with the RMA clearly written on the outside of the package
and we will credit your account or send you the product you have requested. Returns cannot be accepted without a return authorization number.
You can email us here: CustomerService@OTCWholesale.com. Please include
your name and order number in all correspondence. |
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