OTC Wholesale.com's Free Ground Shipping Policy

There are never any handling charges with OTCWholesale.com and no shipping charges on orders over $49.99 within the United States or its territories.* Free shipping is available on our ground shipment method only, and does not apply to packages weighing over 10 lbs. Ground shipments are sent by USPS First Class or Priority Mail. We have found very little difference in delivery time between First Class and Priority Mail.

Generally, orders placed Monday through Friday will arrive in 4-5 business days (within the Continental USA). We ship packages under 13oz by USPS First Class Mail. Packages up to 3 pounds are shipped via USPS Priority Mail. Larger packages may be shipped via Federal Express. Allow a little more time for weekends and holidays.

* Packages weighing over 10 lbs are not eligible for free shipping.

USA Shipping Options

Currently, we are only shipping to US Domestic addresses.

Shipping costs are based on the shipping method you choose and the weight of the shipment:

Ground Shipping (delivery in 5-6 business days):

*Packages over 10 lbs are not eligible for free shipping.

We offer the following expedited shipping options available within 48 contiguous states only, no APO or FPO.

These options utilize a combination of USPS, Fedex and UPS:
Three Day Shipping (delivery in 4 business days): $9.95 + $1.00 per pound.
Two Day Shipping (delivery in 3 business days): $19.95 + $1.00 per pound.
One Day Shipping (delivery in 2 business days): $29.95 + $1.00 per pound.

Note: APO and FPO packages are tracked only to initial military distribution center, not to your physical location.

No orders OUTSIDE the USA are being accepted at this time

We apologize for any inconvenience this may cause you, and we hope to make our great prices available outside of the United States in the future. Please check back periodically for a change in this policy.

Sales Tax

Only State of Florida residents will be charged a sales tax (6%) when applicable. The tax, if any, will appear on your order before you place it.

Our Returns Policy

Your satisfaction with your order is important to us. We offer a 30-day return policy including a 15% restocking fee to cover shipping and processing costs. We cannot accept any product which has been opened, has a broken seal or shows signs of tampering. If you try a product and are unsatisfied with the products performance in some way, please contact the manufacturer to arrange for compensation. Arranging a return with OTCWholesale is easy. Simply email or call us to request a return authorization, ship the product to our warehouse with the RMA clearly written on the outside of the package and we will credit your account or send you the product you have requested. Returns cannot be accepted without a return authorization number. You can email us here: CustomerService@OTCWholesale.com. Please include your name and order number in all correspondence.

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